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The Choice Factory: 25 behavioural biases that influence what we buy

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What works best in the short term (especially in advertising) is not always what is best in the long term. For example, when we are bonused against a specific outcome it forces some unexpected behaviours/outcomes (e. Habits account for a significant proportion of consumer actions and are revealed only when their environment changes. g. The Guardian — “More people are reading the Guardian than ever, but fewer are paying for it” , e. Publish that the short supply is due to high demand — then, you get the effect of scarcity and social proof both kicking in.

They were then split into two groups: those who were motivated to help others versus those who wanted salvation for their own souls. Before specialising in applying behavioural science to business problems, Richard started his career 18 years ago as a media planner working on accounts for the likes of Coca Cola, Lexus and compare the market. Phil Rozenweig, Professor of Strategy at IMD wrote, “In a competitive market economy, performance is fundamentally relative, not absolute.Students were twice as likely to see the opposition commit a foul as they were to spot a foul by their own team. Those who had heard the argument at the same time as the silent film were more likely to have changed their opinion.

Plus, leveraging behavioral biases can give you a short-term boost while also building trust with your audience.Says Shotton: "Over the last few years I've conducted dozens of experiments and worked with many brands and shown time and time again that the application of behavioural science improves .

Our behaviour is heavily influenced by the environment we are in (we underestimate the importance of context over personality).I have long thought that the cycling industry is far too addicted to discounting, and I am as guilty as the next person. The key point is that the funniness of an ad is not solely a creative issue but also one of media placement. Only very recently, about 80 years ago, medical professional started doing the very opposite, and today blood transfusions save numerous lives every day.

is never going to seem acceptable in comparison to a bottle of water that does the same thing at 65p.Dominique Jean Larrey, chief surgeon in Napoleon’s Army, developed the concept of triage on nineteenth century French .

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